Our customer promise
At Liberty we are committed to providing our customers with great service. If our service doesn’t meet your expectations, we want to know.
To contact us, please call Liberty's dispute resolution team or lodge a complaint via our online form.
In most cases, we are able to resolve your issue or complaint on the spot. If this is not possible, we'll send you a letter to acknowledge your issue or complaint and let you know how long we expect it will take to provide you with our response.
