Responsible lending

At Liberty, we’re committed to lending responsibly to help free thinkers achieve their finance goals. In New Zealand, lenders are regulated by the Credit Contracts and Consumer Finance Act and guided by the Responsible Lending Code. As a member of the Financial Services Federation, we take our obligations as a responsible lender seriously.

These principles ensure you know what to expect from us at Liberty:

  • Exercise care, diligence and skill in all our dealings with you;

  • Market our products and services responsibly;

  • Aim to only offer products and services that are suited to you;

  • Will enquire about your objectives and requirements;

  • Will share key information to help you make informed decisions;

  • Take applicable steps to verify your financial situation;

  • Act fairly and in an ethical manner at all times; and

  • Act in line will all other legal requirements.

To learn more about the Responsible Lending Code, please visit the New Zealand Government Consumer Protection website.